You can start a return or exchange via our portal, here. Details on our returns and exchanges policy are also included.

We will try to facilitate exchanges where possible. Due to high demand it is unlikely we will be able to exchange products from our drops, however we will do so where possible. If we are unable to offer an exchange we will refund the value of the item.

Costs of returning the original order will not be covered by notwoways, and additional delivery charges may apply. Please contact us here for more information.